Staying Compliant While Granting Access of Medical Records to Patient's Family and Caregivers
1 hour 30 minutes
Stay compliant when handling medical records and granting access to family members of a patient.
Health care providers, insurers, and their business partners and vendors must navigate through a myriad of laws, rules and regulations that impact their duties pertaining to custodianship, retention, transfers, and other treatment of medical records. Failure to appropriately adhere to regulatory requirements related to the release of medical records can have material and adverse implications for providers and practices. Additionally, the release of medical records is significant for patients, their family members, and others (including police and other public health and safety officials) seeking to access medical records, and to patients seeking to prevent access by others. Providers must navigate various legal requirements in order to permissibly address and satisfy patients’ rights and third-party requests. This topic will provide an analysis of how a provider may appropriately plan for, coordinate, and address the appropriate release of (or refusal to release) medical records in various instances. It will address common conflicts that arise in this process and how to respond to such when they occur. It is imperative to recognize the duties involved with maintaining medical records and the repercussions if those duties are not met.