Developing a Sound HR Metrics System
1 hour 5 minutes
Ensure your organization has a strong metric system to make better decisions for your business needs.
It is important for human resources to be a strategic partner in any organization. In order to obtain this goal, HR must be able to quantify its role in objective terms because organizations are managed by data. CEOs and senior management understand the importance of human capital; however, they do not understand the measuring tools on how to hold managers accountable for the impact their workforce has on strategic success. A scorecard model introduces the management and the metric system that identifies the behaviors, competencies, and culture required for workforce success. It is important to understand how these dimensions impact the bottom line. In order for HR to ensure its value as a strategic partner, all of its processes and roles need to be quantifiable. This information will assist you in understanding the metrics to measure the outcomes of the processes and roles.
• You will be able to describe the importance of using a sound HR metrics.
• You will be able to explain why we measure HR and the criteria for selecting metrics.
• You will be able to identify the transformation of HR through metrics.
• You will be able to discuss how to establish metrics in various HR roles.