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Credits

Sponsored by Lorman Education
Product ID: 405041EAU
 
Credit & Course Provided by:

Establishing and Analyzing Payroll Benchmarks and Metrics

OnDemand Webinar (86 minutes)

Discover the most effective way benchmarking metrics can help your business with its financial requirements.Due to the evolution of the payroll department, payroll professionals are finding themselves in need of skills to continuously improve on the performance of payroll. This topic will give you a valuable start to begin benchmarking. You will learn how to begin to measure your performance and how to use that information to ensure your payroll department is on the leading edge of today's industry.

Authors

Dayna J. Reum, CPP, FPC, Dayna J. Reum

Agenda

Benchmarking

• Evolution of Payroll Best Practices

• Benchmark Basics

• Types of Benchmarking

• How to Start Benchmarking

Metrics

• Metrics Basics

• What to Measure and Why

• Data Collection Methods

Customer Focus

• Types of Customers

• Identifying Customer Requirements