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Sponsored by Lorman Education
Product ID: 405424EAU
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Safe Deposit Box: Contracts, the Relationship, Compliance and Risk Management

OnDemand Webinar (87 minutes)

Gain a better understanding of safe deposit box regulatory compliance and learn how to successfully navigate unique risks and challenges involving your customers' safe deposit boxes.

This topic is beneficial for all bank personnel and attorneys representing banks as it will provide an insight to understanding the relationship between a customer and the bank; the impact of that relationship; the duties of each party to the contract; and the guideline as to what to do if there is a safe deposit box loss as the result of a criminal event or a catastrophic event. Understanding the relationship, the duties of each party to the relationship, and the risk management in the event something unexpected occurs, is vital for anyone associated with a bank including their branch personnel, lawyers, auditors, and officers.


Joseph A. Oliva, Goldberg Segalla LLP


The Contract

• A Bailment?

• Landlord/Tenant or Lessor/Lessee?

• Legal Liability to Customers

• Allowable Items in Safe Deposit Box - Practical Controls

• Insurance

• The Banks Insurance

• The Customer's Insurance

• Break-Open Procedures

• What Circumstances?

• Procedures to Follow

Loss Prevention

• Security

• Alarm System

• Vault

• Education and Training

Risk Management, Investigation, Claim Resolution

• Perils That Cause Safe Deposit Losses

• Insurance Coverage and Response

• Investigation

• Claim and Settlement Process