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OnDemand Course: Advanced Collection Tools

Advanced Collection Tools

Today's advanced collection tools act as "people multipliers" by automating manual processes and using AI to increase collection rates and reduce operational costs.

Available as OnDemand Course, MP3 Download

OnDemand Course: Standby Letter of Credit: What You Need to Know

Standby Letter of Credit: What You Need to Know

Learn the best practices when dealing with an SBLC and how to avoid common problems that may arise.This topic will address when a standby letter of credit is the right choice and best practices when using them.

Available as OnDemand Course, MP3 Download

CLE credit available

OnDemand Course: CFPB's New Proposed Debt Collections Rules

CFPB's New Proposed Debt Collections Rules

Discover the impacts of the proposed debt collection rules.On May 8, 2019, the CFPB released its long-awaited proposed debt collection rules. Many policies and procedures of the debt collection industry will be impacted.

OnDemand Course: Debt Collection Document Retention and Privacy Compliance Requirements

Debt Collection Document Retention and Privacy Compliance Requirements

Gain a better understanding of the consumer privacy protections of the FDCPA and those found in similar statutes.Many communications technologies (emails, text messages, web portals are just several examples) did not...

OnDemand Course: Collection Ethics

Collection Ethics

Understand the latest laws, strategies, and ethical challenges concerning communications with borrowers and debtors.Debt collectors remain at the center of litigation and regulatory scrutiny, and this scrutiny is likely...

Available as OnDemand Course, MP3 Download

OnDemand Course: The FDCPA Bible: Knowing Your Rights and Avoiding Litigation

The FDCPA Bible: Knowing Your Rights and Avoiding Litigation

Gain an understanding of the rules and limitations under the FDCPA and commonly litigated issues.Debt collectors remain at the center of litigation and regulatory scrutiny, and this scrutiny is likely to increase as a...

OnDemand Course: Using Social Media in Collections

Using Social Media in Collections

Learn how you can use social media to skip trace while staying compliant with specific regulations.The purpose of this material is to inform collection professionals on how to use social media to skip trace prejudgment...

OnDemand Course: All You Need to Know About the Fair Debt Collection Practices Act but Didn't Know to Ask

All You Need to Know About the Fair Debt Collection Practices Act but Didn't Know to Ask

Make sure your team stays compliant in collection efforts with insights on litigation and collection rules.This material will help you gain a full understanding of the reach of the Fair Debt Collection Practices Act, a...

Available as OnDemand Course, MP3 Download

OnDemand Course: Credit Card Collections: Best Practices

Credit Card Collections: Best Practices

Understand the collections-related compliance obligations and the penalties that may result from violations.We live in an increasingly cashless society.

Available as OnDemand Course, MP3 Download

CLE credit available

OnDemand Course: How to Write an Effective Credit Policy

How to Write an Effective Credit Policy

Discover the essential elements of an effective credit policy. All financial institutions must have a written policy that establishes the rules and a framework to prudently operate and administer their credit exposure.

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