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OnDemand Webinar: How to Write an Effective Credit Policy

How to Write an Effective Credit Policy

Discover the essential elements of an effective credit policy. All financial institutions must have a written policy that establishes the rules and a framework to prudently operate and administer their credit exposure.

OnDemand Webinar: Writing Effective Demand Letters That Get You Paid and Keep You Out of Trouble

Writing Effective Demand Letters That Get You Paid and Keep You Out of Trouble

Learn how to draft effective demand letters that pack a punch.Your customer is not paying, ignoring your calls and past due notices, and totally blowing you off.

OnDemand Webinar: Effective Collections: A Proactive Approach to Credit Management

Effective Collections: A Proactive Approach to Credit Management

Learn to take a proactive approach to making your collection process and policies more efficient. With more than 10,000 businesses having slow or nonpaying customers, it can sometimes make the collection process very...

OnDemand Webinar: Effective Techniques to Combat Call Baiting

Effective Techniques to Combat Call Baiting

Understand call-baiting laws under the FDCPA to maximize your company's ability to not take the bait.Wise consumers and their attorneys often work to entrap collectors and call center representatives into violations of...

Live Webinar: Collection Disputes

Collection Disputes

Gain an understanding on collection claims and how to defend against them. The credit and collection industry remains under an increased scrutiny from the regulators and a target of the aggressive consumer bar.

Live Webinar July 28, 2020 1:00pm EST

CLE, CPE credit available

Live Webinar: Fundamentals of First-Party Consumer Collections

Fundamentals of First-Party Consumer Collections

Learn to effectively communicate with a consumer in a unique situation and how to use specific tools for those in temporary circumstances. Most of us were hired to do a job that was not labeled as debt collector.

Live Webinar July 22, 2020 1:00pm EST

CLE, CPE credit available

Live Webinar: Debt Collection: An Introductory Perspective

Debt Collection: An Introductory Perspective

Learn who to contact and what to say in the debt collection process. When you think of debt collection, there is usually no positive thought that comes to mind.

Live Webinar August 20, 2020 1:00pm EST

CLE, CPE credit available

OnDemand Webinar: Reading Financial Statements: A Creditor's Perspective

Reading Financial Statements: A Creditor's Perspective

Improve your lending skills by learning how to read and interpret complex financial statements.This important topic emphasizes a practical approach to correctly interpret financial statements from a creditor's...

OnDemand Webinar: Cash Flow Fundamentals for Credit and Collection Professionals

Cash Flow Fundamentals for Credit and Collection Professionals

Explore various cash flow techniques as they apply to a wide-range of business scenarios and address the underlying drivers of cash flow.The cash flow models will include both business and personal (business owner)...

OnDemand Webinar: Cash, Credit and Collection Management: The Life Blood of the Business

Cash, Credit and Collection Management: The Life Blood of the Business

Explore the importance of the role of 'cash, credit, and collections' management within the business and its relationship to the credit department.This proactive training material will explore the importance of the role...

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