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OnDemand Course: Debt Collection Document Retention and Privacy Compliance Requirements

Debt Collection Document Retention and Privacy Compliance Requirements

Gain a better understanding of the consumer privacy protections of the FDCPA and those found in similar statutes.Many communications technologies (emails, text messages, web portals are just several examples) did not...

OnDemand Course: New York Foreclosure and Repossession Compliance

New York Foreclosure and Repossession Compliance

Understand the frequent issues that arise, pitfalls to avoid, and common defenses to a foreclosure action in New York.New York is a judicial foreclosure state, meaning that the lender cannot foreclose on a home without...

Available as OnDemand Course, MP3 Download

CLE credit available

OnDemand Course: Commercial Debt Collection Techniques and Compliance

Commercial Debt Collection Techniques and Compliance

Gain an understanding of the collection process and how to collect on the outstanding amounts owed through judicial and nonjudicial methods.When a commercial business defaults on a loan or other contractual agreement,...

Live Webinar: Advanced Collection Tools

Advanced Collection Tools

Today’s advanced collection tools act as “people multipliers” by automating manual processes and using AI to increase collection rates and reduce operational costs.

Live Webinar November 18, 2021 1:00pm EST

CLE, CPE credit available

Live Webinar: Credit Card Collections: Best Practices

Credit Card Collections: Best Practices

Understand the collections-related compliance obligations and the penalties that may result from violations. We live in an increasingly cashless society.

Live Webinar October 28, 2021 1:00pm EST

CLE, CPE credit available

OnDemand Course: CFPB's New Proposed Debt Collections Rules

CFPB's New Proposed Debt Collections Rules

Discover the impacts of the proposed debt collection rules.On May 8, 2019, the CFPB released its long-awaited proposed debt collection rules. Many policies and procedures of the debt collection industry will be impacted.

OnDemand Course: Email Collections: Do's and Don'ts

Email Collections: Do's and Don'ts

Learn the do's and don'ts of using emails in collections.Many collection attorneys fail to monitor and regulate the use of email in their practice. This program will help identity the laws that regulate emails in...

OnDemand Course: Learn the Fundamentals of TCPA and How to Navigate Communications with the Public

Learn the Fundamentals of TCPA and How to Navigate Communications with the Public

Gain an understanding of legal issues involving TCPA and how to navigate communications with the public.The Telephone Consumer Protection Act (TCPA) has created a firestorm of individual and class action lawsuits filed...

OnDemand Course: Telephone Collections: Do's and Don'ts

Telephone Collections: Do's and Don'ts

Stay up-to-date on recent compliance updates with telephone collections. This topic is intended to provide you with an overview of some of the key areas of compliance regarding a third party debt collector's use of...

OnDemand Course: Collection Ethics

Collection Ethics

Understand the latest laws, strategies, and ethical challenges concerning communications with borrowers and debtors.Debt collectors remain at the center of litigation and regulatory scrutiny, and this scrutiny is likely...

Available as OnDemand Course, MP3 Download

CLE credit available

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