17 Results for ‘understanding-the-difference-between-a-serious-complaint-and-employee-drama

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Live Webinar: Compliance Training for Title VI

Compliance Training for Title VI

Learn enforcement procedures and best practices for complying with Title VI. Title VI of the Civil Rights Act of 1964 states that ‘[n]o person in the United States shall, on the ground of race, color, or national...

Live Webinar November 15, 2021 1:00pm EST

CLE credit available

OnDemand Course: Workplace Harassment in Government Agencies

Workplace Harassment in Government Agencies

Learn to develop policies to minimize the potential liabilities from harassment claims, establish an effective complaint procedure, and provide appropriate training.

OnDemand Course: Fundamentals of the Sunshine Law

Fundamentals of the Sunshine Law

Understand the principles behind sunshine laws and how best to implement them effectively. Sunshine laws are designed to ensure that people may access governmental records and the deliberative decision-making process...

OnDemand Course: GASB 73, 74, and 75 Statement Overview

GASB 73, 74, and 75 Statement Overview

Be up to date on the latest GASB Standards. Governments commonly offer retiree health care and other benefits to their employees, usually referred to as OPEB benefits.

OnDemand Course: GASB 73, 74, and 75 Statement Overview

GASB 73, 74, and 75 Statement Overview

Get up-to-date on the latest GASB Standards.Governments commonly offer retiree health care and other benefits to their employees, usually referred to as OPEB benefits.

OnDemand Course: Freedom of Information Act

Freedom of Information Act

Know with confidence which items of information to share and which items to keep confidential regarding the Freedom of Information Act.Government officials and employees are well aware that the public has the right to...

OnDemand Course: Ethical Considerations in the Public Sector

Ethical Considerations in the Public Sector

Become familiar with the various standards of conduct that composes a comprehensive ethics program.Government conflict of interest rules provide essential tools for protecting limited public resources, fostering public...

Available as OnDemand Course, MP3 Download

CLE credit available

OnDemand Course: Effective Communication and Service Strategies for Government Employees

Effective Communication and Service Strategies for Government Employees

Gain an understanding of how customer service and communication can build trust and create successful customer relationships.As a government professional, it might surprise you to know that in today's tech-driven,...

Available as OnDemand Course, MP3 Download

OnDemand Course: A Practical Approach to Bringing Mobility to Your Agency

A Practical Approach to Bringing Mobility to Your Agency

Government agencies are struggling to adapt to the mobile revolution that is changing the lives of everyone. Nearly every day a new use for this technology is announced and new devices are released at nearly the same...

OnDemand Course: Cost Accounting for the Federal Government Contractor

Cost Accounting for the Federal Government Contractor

Gain an understanding of the cost accounting criteria applicable to governmental contracts and contractors. This ondemand webinar will provide a fundamental overview of the federal government's expectations related to...

Available as OnDemand Course, Video, Video, Video, Video, Video

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