17 Results for ‘understanding-the-difference-between-a-serious-complaint-and-employee-drama’
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Product TypeOnDemand Course (15)Live Webinar (1)Report (1)
Learn enforcement procedures and best practices for complying with Title VI. Title VI of the Civil Rights Act of 1964 states that ‘[n]o person in the United States shall, on the ground of race, color, or national...
Live Webinar November 15, 2021 1:00pm EST
CLE credit available
Learn to develop policies to minimize the potential liabilities from harassment claims, establish an effective complaint procedure, and provide appropriate training.
Understand the principles behind sunshine laws and how best to implement them effectively. Sunshine laws are designed to ensure that people may access governmental records and the deliberative decision-making process...
Be up to date on the latest GASB Standards. Governments commonly offer retiree health care and other benefits to their employees, usually referred to as OPEB benefits.
Get up-to-date on the latest GASB Standards.Governments commonly offer retiree health care and other benefits to their employees, usually referred to as OPEB benefits.
Know with confidence which items of information to share and which items to keep confidential regarding the Freedom of Information Act.Government officials and employees are well aware that the public has the right to...
Become familiar with the various standards of conduct that composes a comprehensive ethics program.Government conflict of interest rules provide essential tools for protecting limited public resources, fostering public...
CLE credit available
Gain an understanding of how customer service and communication can build trust and create successful customer relationships.As a government professional, it might surprise you to know that in today's tech-driven,...
Government agencies are struggling to adapt to the mobile revolution that is changing the lives of everyone. Nearly every day a new use for this technology is announced and new devices are released at nearly the same...
Gain an understanding of the cost accounting criteria applicable to governmental contracts and contractors. This ondemand webinar will provide a fundamental overview of the federal government's expectations related to...
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